- All deliveries are only within Malaysia. Street names and POS code must be correct and accurate.
- If the packaging seal is opened or damaged, DO NOT accept the parcel.
- If you are not at home to receive your purchased order, Please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up..
- If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
- Parcel will be well packed with durable air bubble wrap to minimize brokerage.
- All of our products are included FREE SHIPPING Promotion.
- STRICTLY NO REFUND for shipping & handling charges.
- All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.
SHIPPING LEAD TIME
- Order confirmation and closing time is before 2 pm from Monday to Friday (except public holidays and considered the next business working day where applicable).
- Delivery lead time for Orders to arrive (after processing and packing) is as follows:
- Peninsular Malaysia : 2 – 3 business working days.*
- Sabah & Sarawak : 5 – 6 business working days.*
*subject to courier service’s changes.